Refund policy
30-Day Return Policy
At Christian Jewelry Co., we want you to shop with confidence. If you are not completely satisfied with your purchase, you may return your item within 30 days of receiving it for a refund or exchange, subject to the conditions below.
Eligibility for Returns
To be eligible for a return, your item must:
- Be unused and in the same condition in which you received it.
- Be returned in its original packaging.
- Be returned within 30 days of the delivery date.
Non-Returnable Items
The following items are not eligible for return:
- Items marked as Final Sale
- Gift cards
- Items that have been worn, damaged, or altered after delivery
Return Process
To initiate a return, please contact our customer support team with your order number and the reason for your return request.
Once your return is approved, we will provide detailed instructions on how to send your item back.
Unless the item was received damaged, defective, or incorrect, customers are responsible for the cost of return shipping.
Refunds
After your returned item is received and inspected, we will notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your financial institution.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact Christian Jewelry Co. as soon as possible. We will work quickly to resolve the issue by providing a replacement, exchange, or refund when appropriate.
Questions?
If you have any questions about our Return Policy, our customer support team is here to help. Please don't hesitate to contact Christian Jewelry Co., and we'll be happy to assist you.